www.mydthshop.com has a very clear refunds policy. Any refunds, if due will be always deposited in your wallet within 15 days of confirmation of refund. The Refund Policy is applicable to Customer, Partner or Distributors. Kindly note the following points of our refund policy:
1) No refund after activation
In case, you wish to recharge your account, kindly make sure that you enter the exact recharge value required by you. Once activated, this amount is non-refundable.
Kindly be very careful while entering or booking your recharge.
2) No refund for entering different ID than yours
In case, while recharging, you enter ID details of an ID that does not belong to you, then no refund will be provided.
Kindly make sure that you enter the details of your ID correctly to avoid your funds to be used to recharge someone else’s account!
3) No refund for extra recharge amount than required
In case, you enter a recharge value more than you needed,or more than the value of the desired package, the amount will be used to activate your account for the same value.
Any requests for refund of such amounts will not be entertained and the amount will not be refunded.
Kindly make sure that you enter the amount you require as your recharge value.
4) Recharge Value refunded in case of Wrong ID
In case, you enter a wrong ID that does not exist, then you will receive a failure message.
In such a case, the amount equivalent of your recharge value will be first deducted from your wallet, but will automatically be refunded back into your wallet through our payment gateway.
Rules of refund process
All the refund will be entertained within 15 days of purchase/delivery. This includes weekday and any national holiday.
In case customer will not be able to provide or produce the original documents as specified by TRAL, then no refund will be initiated
In case of any other discrepancy in customer address mentioned while ordering then no refund will be initiated
Any other issue which is caused from the third party vendor would be solved by the service provider. www.mydthshop.com will not be responsible for that.
Year 2000, the turn of the millennium brought great advancements in technology. TV viewing also experienced a major change. The lengthy wires of cable TV gave way to clear pictures and superior receptivity of the manageable and convenient dish. At this time, we made a humble beginning. Libanz International , a small company offering Direct to Home Satellite TV services was launched in the same year to bring the DTH experience to every home.
As dealers for DTH TV, we catered to every customer’s requirements creating an incredible amount of trust and goodwill. For us the saga of adventure had just begun!
As Tata Sky entered the scene in 2006,Libanz Internationalhelped it to get a vast reach and many households experienced for the first time the great picture quality and clarity offered by DTH TV. By 2008-9, when other corporate giants such as Airtel and Videocon ventured into this arena, we were already a premium organization offering DTH CONNECTION with great Affordable packagesSoon we became the major dealers beyond compare for these players too, providing all solutions for DTH TV reaching many households and Corporate with attractive offers and packages
Today Libanz Internationalhas expanded its horizons and we are dealers and distributors of DTH connections throughout India. With an outreach of millions of Indian households and Institutions, we strive to give the best quality and services for all DTH solutions at the most reasonable prices.
Aiming to bring the best TV viewing experience to more and more people across the country, we have now launched our onlinestore, WWW.MYDTHSHOP.COM
We believe that Television viewing is not just about Entertainment, it is a whole new experience that you enjoy with your family. MYDTHSHOP is here to ease your Television viewing experience with a large number of packages and services so that you can get new DTH connections or recharge your old DTH connections from the comforts of your home. So getting new connections or online recharge of DTH is possible throughout India with the click of a button.
Empowered with a wide array of products, we bring special packages to fullfill your needs. The numerous unique packages have lucrative offers to suit your budget and choice of channels you wish to watch, so that you pay only for what you watch.
With MYDTHSHOP we aim to revolutionize TV viewing so that you get unparalleled signal quality and more value for your money.